Frequently Asked Questions
Everything you need to know about bringing Pedestal into your home.
What materials are used in Pedestal furniture?
We prioritize sustainability and durability, using premium solid hardwoods, recycled metals, and OEKO-TEX certified fabrics to ensure every piece stands the test of time.
How long will it take for my order to arrive?
Standard shipping typically takes 7-14 business days. For custom or made-to-order pieces, please allow 4-6 weeks for craftsmanship and delivery.
Do you offer white-glove delivery and assembly?
Yes, we offer a premium white-glove service at checkout which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund, minus a flat-rate return shipping fee.
Do your products come with a warranty?
Every Pedestal item is backed by a 5-year limited warranty covering structural defects and manufacturing issues to give you peace of mind.
Can I request fabric swatches before purchasing?
Absolutely. You can order up to five complimentary fabric or wood swatches through our 'Sample Kit' page to ensure the textures and colors match your space perfectly.